Social Media Management

Your social presence, treated like it matters — because to your future customers, it does.

Your social, in caring hands

We take over the day-to-day so your social channels stop feeling like a chore. Posts go up on time, comments and DMs get real responses, and your feed stays true to who you actually are.

One team, one voice, steady output across Instagram, Facebook, TikTok, and YouTube — built around your business, not a template.

What You Get

Six pieces that hold a feed together

Every retainer pulls from these — we right-size to the platforms you actually use.

01

Multi-platform management

Instagram, Facebook, TikTok, and YouTube — handled end-to-end with one consistent voice. We pick the platforms that fit your business, not all of them.

02

Content scheduling & publishing

Monthly content calendar approved in advance, scheduled in our queue, posted on time every time. No "did we post today?" panic.

03

Community management & DMs

Comments answered, DMs triaged, lead-shaped messages routed to you. Your audience never feels like they're talking to a ghost.

04

Hashtag & trend strategy

Researched hashtags that match your actual audience, plus selective trend participation — only the ones that fit your brand.

05

Monthly analytics reporting

Plain-English report on what worked, what didn't, and what we're changing next month. Numbers tied to your real goals.

06

Growth audits & competitor research

Quarterly deep-dive on where you stand against the businesses chasing the same customers. Honest read, actionable next steps.

How It Works

Three steps, no scrambling

1

Brand voice intake

Week one we sit down with you to learn how your business actually talks. Voice, tone, what you'd never say. We write to that, not a template.

2

Monthly calendar + approval

Each month you see the full content calendar before anything goes live. One approval round per month — fast, light, no nitpicking.

3

Post, listen, report

We post on schedule, manage replies, and send a clear report at month's end. You stay informed without having to log in.

Who This Is For

The work fits if you're…

The owner-operator pulled in 12 directions

You know social matters but you can't keep doing it at 11 PM after closing. You want it handled by someone who'll treat it like it's their own.

The small business with a ghost feed

Your last post was three months ago and you know it shows. You need a steady cadence again, with content that actually sounds like you.

The brand that wants growth without burnout

You've tried posting daily yourself and it burned you out. You want a sustainable rhythm with someone tracking what's actually working.

The streamer or creator with an audience to keep warm

You're live on Twitch or YouTube and your IG/TikTok presence is collecting dust. You want your social to actually feed the channel, not lag three weeks behind.

Honest Scope

What's not included

So we both know upfront. None of these are dealbreakers — they're scope clarity.

  • We don't shoot original photo/video for posts. You provide raw media, or we work with what you already have. Need shooting? That's a referral to a Boston-area shooter we trust.
  • We don't run paid ad campaigns from this service. That's the Paid Media & Advertising service — different scope, different price.
  • We don't manage LinkedIn or Pinterest. Our focus is Instagram, Facebook, TikTok, and YouTube — where small-business audiences and creators actually live. Add-on platforms can be discussed.
  • We don't post anything you haven't approved. Every month's calendar gets your sign-off first. No surprises.

Need a hand with social?

Tell us what you’re running and we’ll figure out how to help.