Websites, branding, content, and paid campaigns — crafted with care to help the businesses we work with thrive.
Websites built carefully — fast, easy to navigate, and the kind of first impression that has people reaching out.
Learn MoreLogos, color, type, and the everyday details that help your business feel like itself everywhere it shows up.
Learn MoreReels, photos, captions, and steady posting — your social presence handled the way you'd handle it yourself, if you had the time.
Learn MoreReal words from the businesses we've built websites for.
Before Traffel Media built our website, we had a basic landing page that did nothing for us. They built a real site that actually shows our work and makes us look like the legit operation we are — within weeks we were getting quote requests from people who'd never heard of us before. Booking jobs three weeks out now.
Bookkeeping isn't the most exciting thing to put on the internet, but the website Traffel Media built for us makes us look like a firm twice our size. Clients used to ask if we were 'legit' — that doesn't happen anymore. Steady new inquiries through the contact form every single month since launch.
Websites, branding, content, and paid — the everyday work that helps the businesses we work with stand out.
Six things we do well. Pick the ones you actually need — we'll be honest about the rest.
Professional editing for the footage and photos you bring us — reels, YouTube, ads, and stills.
Learn MoreSteady posting, real responses, and a feed that sounds like you — handled from start to finish.
Learn MoreLogos, color, type, and the everyday details that help your business feel like itself.
Learn MoreHonest audits and clear plans for owners who want to know where to put their next dollar.
Learn MoreAds on Meta, Google, and TikTok — set up carefully so every dollar earns its keep.
Learn MoreWebsites that load fast, look sharp, and bring real inquiries through the door.
Learn MoreHow we go from first message to finished work — no surprises, no jargon.
We sit down with you, your business, and what you're trying to do.
A clear plan we both sign off on before any work starts.
We make the work, share progress, and stay in touch the whole way.
We watch what's working, fix what isn't, and stick around after launch.
Send us the footage and photos you already have — we turn them into work you’ll feel proud to publish.
You shot it — we make sure it looks the way you want the world to see your business. Color, pacing, captions, and small details polished until everything feels intentional.
You don’t need to script, schedule, or worry about formats. We sit alongside your team and handle the craft from raw files to ready-to-post.
Every project draws from these — pick what fits, leave what doesn't.
Reels, TikTok, and Shorts edited for the way people scroll. Vertical-first, hooks in the first three seconds, captions baked in.
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Full-length pieces for YouTube, your site, or sales decks. Color, pacing, music beds, and clean cuts that respect the viewer's time.
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Color correction, cleanup, background work, and product retouches on the photos you already have. We don't shoot — we polish.
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Burned-in captions for accessibility plus scroll-stopping kinetic text that earns the watch time you're paying for.
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A cadence you can plan content around. We work to a schedule, not in panic mode — so your feed never goes dark.
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Every deliverable exported at the right aspect ratio for the right platform. No "why does this look weird on Instagram" surprises.
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Google Drive, Dropbox, WeTransfer — whatever you use. Phone footage, DSLR clips, photo dumps, whatever you've got. The messier the better.
Color, pacing, sound design, captions, format trims. You see previews before anything is final — feedback rounds built into every project.
Every deliverable in every platform-native format, named clearly, delivered on schedule. Ready to drop into your scheduler or post directly.
Painters, contractors, restaurants, fitness studios — you're filming your own work but it doesn't quite look the way it should yet. We bridge that gap.
YouTubers, podcasters, founders shooting talking-head content. You have hours of raw footage piling up and no time (or patience) to edit it yourself.
Retail, hospitality, services — sitting on a folder of unprocessed photos that need to be retouched, color-graded, and made consistent before going live.
So we both know upfront. None of these are dealbreakers — they're scope clarity.
Your social presence, treated like it matters — because to your future customers, it does.
We take over the day-to-day so your social channels stop feeling like a chore. Posts go up on time, comments and DMs get real responses, and your feed stays true to who you actually are.
One team, one voice, steady output across Instagram, Facebook, TikTok, and YouTube — built around your business, not a template.
Every retainer pulls from these — we right-size to the platforms you actually use.
Instagram, Facebook, TikTok, and YouTube — handled end-to-end with one consistent voice. We pick the platforms that fit your business, not all of them.
Monthly content calendar approved in advance, scheduled in our queue, posted on time every time. No "did we post today?" panic.
Comments answered, DMs triaged, lead-shaped messages routed to you. Your audience never feels like they're talking to a ghost.
Researched hashtags that match your actual audience, plus selective trend participation — only the ones that fit your brand.
Plain-English report on what worked, what didn't, and what we're changing next month. Numbers tied to your real goals.
Quarterly deep-dive on where you stand against the businesses chasing the same customers. Honest read, actionable next steps.
Week one we sit down with you to learn how your business actually talks. Voice, tone, what you'd never say. We write to that, not a template.
Each month you see the full content calendar before anything goes live. One approval round per month — fast, light, no nitpicking.
We post on schedule, manage replies, and send a clear report at month's end. You stay informed without having to log in.
You know social matters but you can't keep doing it at 11 PM after closing. You want it handled by someone who'll treat it like it's their own.
Your last post was three months ago and you know it shows. You need a steady cadence again, with content that actually sounds like you.
You've tried posting daily yourself and it burned you out. You want a sustainable rhythm with someone tracking what's actually working.
You're live on Twitch or YouTube and your IG/TikTok presence is collecting dust. You want your social to actually feed the channel, not lag three weeks behind.
So we both know upfront. None of these are dealbreakers — they're scope clarity.
Logos, colors, type, and the little details that make your business feel like itself everywhere it shows up.
We design brand systems your team can actually use — not a logo file and a deck that gets lost in a drive. Logos, palette, typography, voice, and the everyday assets that hold it all together.
Whether you’re starting from scratch or refreshing what you already have, you walk away with a full toolkit and the confidence to use it.
Every brand project includes these. We tune the depth to fit your business — solo operator vs. multi-location vs. growing team.
Primary logo, secondary marks, monograms, and clear-space rules. Everything you need for every place your name shows up — site, signage, social, invoice.
Primary, secondary, and accent colors with HEX/RGB/CMYK values. Type pairings that work in headlines and in fine print. Real ratios, not vibes.
One PDF + a live Figma file your team can reference. Spacing, hierarchy, voice rules, do's and don'ts — all in one place so nobody guesses.
Editable templates for Instagram posts, stories, email headers, and presentation decks. Drop in your content, the brand stays consistent.
Print-ready files for business cards, letterhead, signage proofs, and basic packaging. Designed at the right specs the first time.
How your business sounds in writing — tone, sentence shapes, words you'd never use. So whoever writes for you in the future sounds like you.
We learn your business — what you do, who you serve, what makes you the obvious choice. Then we look at competitors so we know what NOT to look like.
Two or three distinct directions to react to — moodboards, type studies, early logo sketches. You pick the one that feels closest, we refine from there.
Final logo system, palette, typography, templates, and guidelines. Two rounds of revisions included so nothing ships before it's right.
You receive the full toolkit (Figma + PDF + print files + asset library) plus a 30-minute walkthrough so your team knows how to use it.
You've got a name and a service but everything else is improvised. Word doc receipts, a Canva logo, mismatched colors. You're ready to look like the real business you actually are.
The logo someone drew for you five years ago doesn't match what you do now. You want a refresh that respects the equity you've built and lifts the rest up to match.
You've got staff, contractors, or partners making things — and every piece looks different. You need guidelines and templates so consistency stops depending on memory.
So we both know upfront. None of these are dealbreakers — they're scope clarity.
Honest audits, clear roadmaps, and the kind of advice you’d give a friend running a small business.
We sit down with your funnel, your audience, and your competitors, and come back with a roadmap you can actually work from — not a 60-page deck that ends up in a drawer.
One-time engagement or ongoing advisory — whichever fits where your business is right now.
Every engagement pulls from these. We scope to what your business actually needs — not what fills the most slides.
A clear-eyed read on what's working, what's leaking, and what you're spending on. No fluff, no "everything's broken" doom — just honest findings.
Who your customers actually are (not who you think they are) and how nearby businesses are positioning around the same buyers.
Where attention actually comes from, where it falls off, and which channels deserve more (or less) of your time and budget.
What to do this quarter, in order, with rough effort estimates next to each item. Concrete enough to start Monday.
A simple dashboard of the numbers that actually predict your business health. No vanity metrics, no charts nobody opens.
Available as an ongoing engagement — a 60-minute working session each month where we react to what's happening and adjust the plan.
Week 1: you walk through our discovery questionnaire — a structured set of questions on your business, customers, competition, and current marketing. Your answers shape everything that follows. No assumptions, no generic templates.
Week 2: we pull the data — your analytics, your competitors, your channels — and figure out what's actually going on under the hood.
Week 3: a written roadmap + a working session to walk through it. You leave with priorities, sequence, and the reasoning behind each call.
You're running the business, doing the work, AND making every marketing call. You want someone with fresh eyes to tell you where to focus.
Last year and this year look about the same on the spreadsheet. You're not sure if it's a channel problem, a positioning problem, or something else.
You're about to commit budget to ads, a new site, a rebrand, a hire. You want a roadmap to make sure the spend lands where it actually moves the needle.
So we both know upfront. None of these are dealbreakers — they're scope clarity.
Ads on Meta, Google, and TikTok — set up carefully and watched closely so every dollar actually does something.
From the creative to the copy to the campaign setup, we run paid media that’s answerable to real numbers — leads, sales, and the cost of getting them — not vanity metrics.
We test, learn, and adjust every week. You get plain-English updates on what’s working, what isn’t, and what we’re doing about it.
We focus on Meta (Facebook & Instagram), Google (Search and Performance Max), and TikTok — the three platforms where small-business budgets actually return.
Every campaign pulls from these. We right-size to your budget and pick the platforms where your customers actually are.
Full Meta Ads Manager setup, audience research, creative testing, and ongoing optimization. The platform most small businesses see results on first.
Search campaigns for people actively looking for what you offer, plus Performance Max for the lower-funnel automation Google does well.
For businesses whose customers actually use TikTok — restaurants, fitness, retail, creators. Native-feeling creative, not interruptive corporate ads.
The ads themselves — written and designed in-house, in your brand voice. Multiple variations per campaign so we can test what actually works.
Pixels, tags, and conversion events installed across Meta, Google, and TikTok — so your reporting reflects real revenue events (purchases, leads, calls), not just clicks. Privacy-aware setup that survives iOS updates and cookie deprecation.
One short report each week: what's working, what isn't, and what we're changing. No jargon, no 30-page decks nobody opens.
You walk through our discovery questionnaire — we learn your customers, your offer, your margins. Then we map which platforms fit and which to skip.
Account audit, pixel and tracking install, creative production, audience builds, campaign structure. We build it right the first time, not patched together.
Campaigns go live in a controlled way — small budgets first, then we scale what proves out. No "spray $5K and pray" energy.
Weekly reporting, weekly adjustments. We turn off what's losing, double down on what's earning, and tell you exactly why each time.
You have a product or service with healthy margins and you're ready to spend $500-$5,000/month on ads to bring more of the right customers through the door.
You've paid for ads and got a deck full of impressions and "engagement" with nothing to show for it. You want someone who'll be honest about what's actually selling.
You're launching something new — a service, a product line, a second location — and you want to validate it with paid traffic before betting bigger.
So we both know upfront. None of these are dealbreakers — they're scope clarity.
Two separate things — our fee, and your ad budget. Here's the difference.
You open (or already have) a Meta Ads Manager, Google Ads, or TikTok Ads account under your own business. Your credit card is on file. Your name is on the invoice from the platform.
You grant us permission to log in and manage campaigns on your behalf — we never put a card on file, we never own the account. Think of it as giving us a key to your shop, not transferring the deed.
When ads run, Meta or Google charges your card — not ours. You can pause, increase, or stop ad spend anytime, on your own account, without going through us.
Three separate money flows: you pay us our retainer (our work), you pay the platforms for distribution (your ads), and we never touch your ad budget. It keeps you in control and us focused on the work.
Websites built carefully for businesses that need to be taken seriously — and bring in real work.
We design and build websites that look sharp, load fast, and turn curious visitors into real inquiries — the kind that fill your inbox and book out your calendar.
Built on Webflow, WordPress, Shopify, or hand-coded — whichever fits your business. SEO, analytics, and accessibility are part of the build, not an upsell.
Every build pulls from these. We right-size to your business and pick the platform that fits your team, not what's trendy.
Where every page lives, why it lives there, and what each one is supposed to do for your business. Decided before any design happens.
No templates, no stock layouts. The site looks like your business, not anyone else's. Visual design that matches your voice and your customers.
Webflow, WordPress, Shopify, or hand-coded. We pick what fits your team and budget — what you can maintain after we hand it off, not what's hot this quarter.
Most of your visitors are on a phone. The site is designed for that first and scaled up for desktop second — not the other way around.
Title tags, meta descriptions, alt text, schema markup, Google Analytics, WCAG basics. Built in from day one, not bolted on after launch.
Hosting, security updates, content edits, and the occasional "the site is down" fix. Optional but recommended — websites need care after they ship.
Steady, predictable, no surprises. You see real progress every week.
You walk through our discovery questionnaire and we get clear on your audience, your offer, and what success looks like before any work starts.
We map out every page in low-fidelity wireframes first. Layout and structure decisions get made before any pixel-pushing begins.
Full visual design, then development. You see real progress every week with revisions baked into the timeline — not tacked on at the end.
Cross-browser QA, SEO setup, analytics wired, then we push live. Plus 30 days of post-launch support to catch anything we missed.
If you see yourself here, we're a fit.
You've grown by word of mouth, but you know a real site is the next step. Or your current one is from 2015 and it shows every time someone visits.
You started on Squarespace or Wix to get going. Now you're ready for something that feels like yours, not yours-with-someone-else's-layout-underneath.
You hand out your URL and you wince a little. Customers ask if the site's really yours. Time to make it something you're proud to send people to.
So we both know upfront. None of these are dealbreakers — they're scope clarity.
A short list. Every project here is one we actually built — no stock shots, no inflated case studies.
We’re young. We’d rather show you two projects we’re proud of than ten we’d have to make up.
Website Build
Custom website build for a Boston-area painting company. The old landing page did nothing for them — within weeks of launching this one, they were getting quote requests from people who’d never heard of them, and booking jobs three weeks out.
Visit SiteOngoing video editing, thumbnail design, and channel-art work for an independent YouTube creator. We handle the post-production side so the work coming off the channel always feels polished and on-brand.
Watch on YouTubeReal prices for real work. No quotes, no hidden fees, no surprises.
Website + ongoing services for one monthly price. Month-to-month, no lock-ins.
An independent creative shop in Boston, working alongside the people behind every brand.
Small on purpose. You work directly with the people doing the work — no junior handoffs, no account manager in the middle.
Traffel Media is a Boston creative studio for small businesses that want creative work done with care. We build websites, brand identities, content, and paid campaigns — the pieces that help a business stand out without losing what makes it itself. No account layers, no junior handoffs, no decks nobody reads. Built on the belief that small business owners deserve to be treated like the people who built their businesses, not the people we’re selling to.
The people behind a business deserve the same care they pour into the work.
Traffel Media is an independent creative agency based in Boston, working with small businesses across the country. We build websites, brand identities, content, and paid campaigns for painters, bookkeepers, coffee roasters, independent creators, and the owners running their own thing — the people who are too often overlooked by larger agencies.
The agency began with a frustration Edward kept running into. Small businesses were being handed corporate-shaped retainers and sixty-page strategy decks for problems that simply needed someone to sit down, listen carefully, and do honest work. Good creative was being priced and packaged for companies ten times their size, while the businesses that needed it most were left to settle for templates. He started Traffel Media to close that gap — to give a five-person painting crew or a two-location bookkeeping firm the same standard of craft, attention, and clarity that the larger accounts take for granted.
That belief shapes how every engagement runs. There are no account managers standing between you and the people doing the work, no junior handoffs, and no jargon dressed up as strategy. Each project — the design, the copy, the build, every small detail — moves through the team from first conversation to final delivery. We stay close to the work, answer messages, hold our deadlines, and treat each business with the same care its owner brings to it every day.
We are deliberately small, and we plan to stay close to the businesses we work with as we grow. The goal is a straightforward one: work we are genuinely proud to put our name beside, and clients who feel properly looked after — the kind who tell a friend about us.
The work has to be something we'd be proud to put our name on. Anything less doesn't go out the door.
We measure what matters and tell you the truth — even when it’s not the answer you wanted.
Your business matters to you, so it matters to us. We answer messages, hit deadlines, and treat your project like it’s our own.
Tell us about your brand. We'll respond within one business day.
Have a project in mind, a question, or just want to say hi? We'd love to hear from you.
Plain English. Last updated June 22, 2026.
Traffel Media is an independent creative agency based in Boston, MA. This page explains, in plain English, what data we collect when you visit traffelmedia.com or get in touch with us, what we do with it, and how to ask us to delete it.
Traffel Media is run by Edward Bertrand as a sole proprietorship. We're filing as a Massachusetts LLC in August 2026 and this page will be updated then. Contact: hello@traffelmedia.com.
The site itself doesn't track you. We don't use Google Analytics, the Meta Pixel, or any third-party tracking cookies. We don't collect data about which pages you read or how long you spend.
When you fill out the contact form, you choose to share: your name, your email, your message, and optionally your budget range and billing preference. The form is handled by Web3Forms, a third-party service that emails your submission to us. Their privacy policy is at web3forms.com/privacy-policy.
We read your message. If you've asked for a quote, we use what you've told us to write back with one. We don't put you on a mailing list, sell your information, or share it with anyone outside Traffel Media.
Until the working relationship is done, plus seven years after — the standard records-retention window for tax and accounting. After that it's deleted.
You can email us at hello@traffelmedia.com to ask what we have on file about you, correct anything that's wrong, ask us to delete your data, or ask us to stop emailing you. We respond within 30 days.
Our lawful basis for processing your contact-form data is legitimate interest (responding to inquiries is part of running our business) and consent (you chose to fill out the form). You have rights under GDPR to access, correct, delete, restrict, or object to processing — email us. You can also complain to your local data protection authority.
We don't sell your personal information. We don't share it with third parties for cross-context behavioral advertising. Email us to exercise your CCPA rights.
Traffel Media isn't directed at children under 13 and we don't knowingly collect data from them.
If we change this policy, we update the "Last updated" date at the top. Material changes will be flagged on the homepage for at least 30 days.
Email hello@traffelmedia.com — Edward will read it.
The terms for visiting traffelmedia.com. Last updated June 22, 2026.
These terms apply when you visit traffelmedia.com. If you sign on as a client, the master services agreement we sign together is what governs the working relationship — these terms cover the website itself.
Traffel Media is operated by Edward Bertrand, sole proprietor based in Massachusetts, USA. We'll be filing as a Massachusetts LLC in August 2026 and these terms will be updated then.
You're welcome to read everything, link to anything, and share what's here. You can't reproduce large portions of our writing without credit, scrape the site at scale, or use it in a way that suggests Traffel Media endorses something we don't.
Everything on the site — text, images, videos, design — belongs to Traffel Media unless otherwise noted. Client work shown in the portfolio is shown with each client's permission.
What we write here is what we've learned from experience. It's not legal, financial, or tax advice. Talk to a professional in those areas before making big decisions.
When you submit the contact form, you confirm the information is yours to share, accurate to the best of your knowledge, and not used to harass, defraud, or impersonate anyone. We may decline to respond if a submission appears to violate these terms.
The site is provided "as is." Traffel Media isn't liable for losses caused by relying on what's written here, links going to other sites, the site being temporarily unavailable, or anything outside our reasonable control. Where law allows, our total liability for any claim related to the site is capped at $100 USD.
These terms are governed by Massachusetts law. Any disputes will be resolved in the state or federal courts located in Suffolk County, Massachusetts.
If we change these terms, we update the "Last updated" date at the top. Continued use of the site after a change means you accept the new terms.
Email hello@traffelmedia.com.
Our commitment to making the site usable by everyone. Last updated June 22, 2026.
Traffel Media is committed to making this site usable for as many people as possible, including visitors who rely on assistive technology like screen readers, keyboard navigation, or browser zoom.
The site is built to follow WCAG 2.1 Level AA guidelines as a target. That means: semantic headings and landmarks, descriptive alt text on meaningful images, sufficient color contrast on text, keyboard-navigable menus, focus indicators that are visible, and content that resizes cleanly up to 200 percent.
We're a small independent agency and haven't yet completed a full third-party accessibility audit. If you hit something on the site that doesn't work well with your assistive technology, we want to know about it — and we'll fix it.
Email hello@traffelmedia.com with a short description of what didn't work and which assistive technology you were using. We respond within seven business days and will work toward a fix as quickly as we can.
If you need any of the information on this site in a different format — for example, plain text, larger print, or a phone conversation — email us and we'll provide it.